Gateway Education Terms & Conditions:
Refund & Subscription Policy
Last Updated: August 27, 2025
Program Overview
Gateway Education is an online course provider offering affordable, ACE-recommended, college-level courses accepted by over 1,500 U.S. colleges and universities. We are not a degree-granting institution. Instead, we provide self-paced courses that students can complete to satisfy general education or elective requirements at their college or university.
Students pay a flat $79 per course and a recurring $95 monthly subscription fee for unlimited access to their purchased courses and academic support resources.
Understanding Gateway Education
Q: What are the benefits of completing my courses through Gateway Education?
A: Gateway Education combines the convenience of self-paced online learning with the structure and support typically found in campus-based programs. Students save thousands by completing affordable courses online and may also be eligible for tuition discounts when transferring to university partners.
Q: What exactly is Gateway Education?
A: Gateway is an affordable, flexible, and accelerated online learning platform that allows students to complete university-level courses 100% online. After completing Gateway courses, students receive an official transcript for credit transfer to their college or university.
Q: Is Gateway Education a school?
A: No. Gateway Education is not a school. It is a provider of ACE-recommended courses accepted by nearly 1,500 accredited U.S. colleges and universities. Gateway partners with regionally accredited institutions that accept general education and elective courses toward students’ degree programs. Many students complete up to a year or more of transferable courses before enrolling in their target university.
Student Success Guarantee (Course Refund Policy)
At Gateway Education, we are committed to student success. In rare cases when a student completes all course requirements but does not pass, we offer the following Student Success Guarantee:
You may receive a 100% refund of the course purchase price if you:
- View all video lectures in full,
- Complete and submit all assignments, quizzes, exams, and discussion posts,
- Actively participate and commit time and effort throughout the course,
- Earn below a 70% final course grade,
- Request a refund within 14 days of receiving the final course grade.
❗Note: This refund applies only to the $79 course fee. The $95 monthly subscription fee is non-refundable. This refund is not prorated — it is an all-or-nothing refund of the course fee only.
Subscription Membership Terms
A. Structure and Access
- Gateway Education operates on a month-to-month subscription model.
- The subscription provides unlimited access to purchased courses and student services as long as the subscription remains active.
- Course access is valid for one year from the date of purchase or until the course is completed — whichever comes first.
B. Pricing
| Charge Type | Amount | Frequency |
|---|---|---|
| Course Fee | $79 | Per course, at enrollment |
| Subscription Fee | $95 | Monthly, until canceled |
There is no limit to the number of courses a student may enroll in at any time.
Cancellation & Billing Policy
Students may cancel their subscription at any time through their Gateway Education account > Account Settings > Billing Preferences.
Key Cancellation Terms
- Access Duration After Cancellation:
You will continue to have access to your courses until the end of your current billing cycle (example: if you cancel on the 2nd and your billing cycle ends on the 17th, you will retain access until the 17th). - Progress is Saved:
If you cancel before completing your course(s), your progress is saved. You may reactivate your subscription later and continue where you left off. - Billing Deadline:
To avoid being charged for the next month, cancellation must be submitted prior to the next billing date.
Reactivation Policy
Students may restart their membership at any time without penalty. Upon reactivation:
- All previously purchased and incomplete courses will be restored,
- Subscription billing will resume at the current rate.
Transcript & Credit Policy
- Courses completed with a final grade of 70% or higher are eligible for transcript issuance.
- Students may request transcripts via [email protected] — free of charge.
- Gateway Education credits are ACE CREDIT®-recommended and have been accepted by over 1,500 colleges and universities, including a growing list of official partner schools with guaranteed transfer agreements.
Key Disclosures
- Gateway Education is not a school and does not issue degrees.
- Gateway courses are designed to supplement degree pathways by offering general education and elective courses that are transferable toward a degree at another institution.
- Students are encouraged to confirm transfer credit acceptance with their target college or university before enrolling.
User Responsibilities & Code of Conduct
To ensure the integrity of the Gateway Education learning environment and protect all users, the following actions are strictly prohibited:
- Account Sharing: Students may not share, sell, or transfer their account access to others.
- Academic Misconduct: All work submitted must be the student’s own. Use of unauthorized tools (including AI writing tools, contract cheating, or plagiarism) violates Gateway’s Academic Honesty Policy.
- Tampering with the Platform: Any attempt to interfere with the security, functionality, or performance of the Gateway Education website, courses, or backend systems is strictly forbidden.
- Impersonation or Misrepresentation: Students must provide accurate personal information and may not impersonate others in any interaction with Gateway staff, Ellie (AI tutor), or educational partners.
- Unauthorized Commercial Use: Gateway Education content, branding, and materials may not be copied, reproduced, distributed, or used for commercial purposes without written consent.
Violations of this policy may result in:
- Suspension or termination of access without refund
- Revocation of course credit or transcript eligibility
- Legal action if applicable under state or federal law
Gateway Education reserves the right to investigate suspected violations and take appropriate action.
Intellectual Property
All content on Gateway Education’s website and platform — including AI Tutor (Ellie), course materials, eTextbooks, videos, designs, and logos — is the intellectual property of Gateway Education or its content providers (e.g., McGraw Hill).
Students may not copy, reproduce, distribute, or create derivative works from any materials without written consent. Unauthorized use may result in legal action.
AI-Powered Tutoring
Gateway Education provides personalized tutoring support through Ellie, our advanced AI-powered tutor. Ellie is available 24/7 in all courses to assist students with course content, answer questions, explain concepts, and guide learning at each student's own pace.
Ellie is designed to:
- Deliver interactive, personalized academic support
- Provide instant feedback across most subjects
- Adapt to individual learning styles and progress
- Help students stay on track in a flexible, self-paced environment
Ellie was built to reflect the integrity, rigor, and academic standards expected in higher education.
Limitation of Liability
Gateway Education provides educational content and services designed to support student learning and college credit acquisition. However, by using this platform, students acknowledge and agree to the following limitations:
- Credit Transfer Policy: Gateway Education courses are ACE CREDIT®-recommended and have been accepted by over 1,500 colleges and universities nationwide. For schools that have an official partnership with Gateway Education, credit transfer is guaranteed — but only for the specific courses listed in that school’s approved equivalency guide.
Students are responsible for reviewing their chosen partner school’s course equivalency list to confirm which Gateway courses will transfer and how they apply to their degree plan. For non-partner institutions, final credit acceptance is at the discretion of the receiving college or university. Gateway Education strongly recommends confirming transfer policies prior to enrollment. - No Degree Granting Authority: Gateway Education is not a college or university and does not confer degrees. We are a third-party provider of transferable courses.
- Technology & Internet Requirements: Students are responsible for maintaining their own internet connection and compatible devices. Gateway Education is not liable for access issues caused by local internet outages, software incompatibilities, or student-side technical failures.
- No Warranty: All services, materials, and content are provided “as is” and “as available” without any express or implied warranties, including but not limited to fitness for a particular purpose or uninterrupted access.
- Limitation of Damages: To the fullest extent permitted by law, Gateway Education shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the platform or reliance on its content.
Dispute Resolution & Governing Law
By using Gateway Education services, students agree that:
- Any disputes related to service, billing, or course outcomes will first attempt to be resolved through internal support and mediation.
- If unresolved, disputes will be settled through arbitration in the state where Gateway Education is headquartered.
- This agreement is governed by the laws of Indiana, regardless of the user's location.
Privacy Policy Reference
Use of the Gateway Education platform is also governed by our Privacy Policy, which outlines how student information is collected, stored, and used.
We encourage all users to review the Privacy Policy to understand their rights and our data practices.
Modification of Terms
Gateway Education reserves the right to update or modify these Terms & Conditions at any time. All changes will be posted to the website with the effective date.
Continued use of the platform after changes are posted constitutes acceptance of the revised terms.